Update route start and end time

You can update a route’s start or end time temporarily for a specific day if a driver is delayed or you need to get started earlier. In this article, we will explain how to do this.

Who can use this feature
	All plans
	All users
	All regions

You can update a route’s start time as needed for a specific day without affecting future routes. This option gives you flexibility to adjust routes quickly while keeping your schedule accurate.

If you need to change the start or end time for a route, you’ll do it in the Planning Settings window. This applies whether the route hasn’t been created yet or already exists.

To do this:

Go to Plan and Optimize
Click “Plan Routes”
Adjust the start and/or end time as needed for that day in the Planning Settings
Review the “Allowed Changes” planning settings (see more detailed information below)
Click “Plan” to replan the routes and update the route time

Below we will look at each of these steps in more detail.

You can also permanently update the route start and end time by changing the driver’s working hours in the driver settings. This option makes sure all future routes start at the new time. However, it will not affect the current day's route.

Adjusting times in planning settings

In the Planning Settings window, you’ll see two places where working hours can be updated. What you see depends on whether your account uses weekly planning or not.

Basic View:

Advanced view:

If you have weekly planning enabled, you may also see this view:

Allowed changes and replanning

Before you replan, we recommend choosing the 3rd Allowed Changes option: “Keep planned orders with current drivers, fit in new orders.”

This option:

Keeps the original route sequence intact for all drivers
If there are unscheduled orders, it will best fit those into the existing route sequences
Update the route time to the newly adjusted time

Any orders that break constraints will be removed from the routes. For example, if an order has an incompatible time window from the new route start or end time, this order will be unscheduled from the route.