Configure the order details shown in the driver app

Administrators can control which order details drivers see in the OptimoRoute Driver app and the order in which those details appear. This article explains how to configure the information shown to drivers.

Who can use this feature
	All plans
	Users that have administrator privileges
	All regions

Choose order information shown

To change what information is shown to your drivers: 

1. Go to Administration→Settings
2. Then in the left menu, Driver app→Configuration
3. Find the section "Order details"
4. Use the toggles to show or hide information
5. Select how you want this information displayed to the driver using the dropdown under "Display as"
6. Click "Save"

Choose how information is displayed

You can display each field in one of these formats:

• "Text": Shows the value as standard text.
• "Email": Shows a clickable email address that opens the driver’s default email app.
• "Phone": Shows shortcuts for calling or sending a message.
• "Link (URL)": Shows a clickable link.

Tip: Use the "Link (URL)" option to add attachments for your drivers like photos, documents, or forms.

Reorder information

You can move the most important fields to the top of the order details by using drag-and-drop:

1. Go to Administration→Settings
2. Then in the left menu, Driver app→Configuration
3. Find the section "Order details"
4. Drag and drop the information into the desired position
5. Click "Save"

Result

The OptimoRoute Driver app shows the selected order details in the format and order you configured.